Responsible Gaming - Olalotto


Olalotto seeks to create a responsible and humble gaming environment for every person who plays at Olalotto. For most people, gaming is socially enjoyable and merely a form of entertainment. But sometimes it becomes too much and a few players can't say no to more to slots or bets.


In Mozambique it is illegal to gamble under the age of 18. Olalotto reserves the right to request proof of age from any customer and to carry out checks to verify the information provided.

Customer accounts may be suspended and funds withheld until age is proven.


All of our management and Customer Support staff receive awareness training on compulsive gambling issues.


While most people gamble within their means, for some people gambling can become a problem. Remembering the following can help you stay on track:

• Gambling should be a form of entertainment and not a way of making money • Avoid trying to recoup losses • Play only what you can afford to lose • Control the time and money you spend playing If you feel that gambling is controlling you ( or someone else's life), the following questions can help you confirm this: • Do you take time off work, college or school to play? • Do you gamble to escape a boring or unhappy life? • When you lose money gambling, do you feel lost and desperate and feel the need to gamble as quickly as possible? • Do you play down to your last penny, even your ticket home or the price of a coffee? • Have you ever lied about the money you played or the time you spent playing? • Have you ever been criticized for your play? • Lost interest in your family, friends or hobbies? • After losing, do you feel the need to try again and recover your losses as soon as possible? • Does arguments, frustrations or disappointments make you want to play? • Do you feel pressured or even suicidal because of gambling? The more you answer “yes” to these questions, the more likely you are to have a serious problem with the game.